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Printing Problems


TaxmannEA

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I need advice from our computer people here. When I try to print a transcript from E-Services, I get a message that it can't find the path to the printer. I usually use chrome, but to print from E-Services I have to use Explorer as the print function on E-Services doesn't respond on Chrome. A co-worker is having the same problem with Pay Pal. Did we have an update that might be causing this or are we just cursed ? Everything else prints OK. It's just those 2 programs so far.

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I have used the Chrome pdf printer to save to pdf, then print to paper from that if I want/need.  I have also used my pdf "printer" installed on my machine.

I admit readily that the e-services "print" function does not work very well at all; you are not the only one to have a problem with them!  It has never worked for me; I always use CTRL-P on my browser and go from there.  

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Canopy failed to pull the transcripts too, which I'm assuming they do as a print to PDF function. Email eservices to complain.

The IRS e-help Desk hours of operation are 6:30 a.m. to 6:00 p.m. Monday through Friday Central Standard Time.  Please call the e-help Desk's toll free number, (866) 255-0654.

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