2. I tell client to let me look it over, I will not charge to look at it
3. Return is a mess. Over $4000 in mortgage interest is on Line 8a, Taxable interest income
4. I will amend return and charge a fair fee
5. Client comes yesterday to pick up amendments (Fed and WI) Client says she has not received
refund yet for return filed in March.
6. We call WI and IRS...neither has a record of the return which was supposedly efiled.
7. I redo entire return and e-file. Both are accepted so were never filed before
8. We call tech college and response is "You know these are just students preparing returns but
the supervisor is supposed to check them over. I will connect you to the supervisor. OK, but
received disconnect rather than connect.
Now, this may be an isolated incident, but I tend to think that it may be fairly common. Client would
have waited forever for refund which would never come because return was never filed. Who would detect the errors?
Say what you may about calling clients who don't show up; but if you know them well and they have been with you forever, I have no qualms about calling just to make sure their needs have been taken care of. Both I and my client are very happy that I made that call. I would have happily backed off if their returns had been in order and we would still be friends.
Again, I ask, "Who Needs To Be Tested?" This is not the first time that I have seen the work of the underling to be not properly checked by the person holding the credentials.


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