AnnieR

I have Windows 7 Home installed. It has worked fine for 2 years, I have a small clientele, approximately 125, no business returns, run Max but do not install the business forms. Before I install 2013, do I have to install Pro or will Home work for what I have. I work out of my home and I am the only preparer. Thanks for any info. AnnieR that is windows 7 home premium.

I installed 12.13 yesterday

Jack, I did that this afternoon and I'm still getting the FAM message and a crash. Any other ideas?

I have updated my software but I have 2 returns that need to have 4562s in them. Everytime I install it or even rollover a return with them in, the software crashes. How do I fix this? AnnieR

I cut back on the amount of clients and more complicated returns I turned down...it's called "OMG I am getting old". I had a few who had depreciation schedules with 6 or 7 assets and had let some friend preparers have some new clients. Today I was doing one with Sch E and one rental, nothing big. Can't get it to roll over without crashing, tried to start a new return with a 4562 in it and I can't get the return to run without crashing, take the 4562 out and it works. HELP SOMEBODY, ANYBODY!!! TIA, AnnieR

I had a client who complained every year that I had raised my price, but I hadn't. I quoted the same price everybody else with a very basic return was given. Well, last year (2011 ty) I did raise the price by $10 and he complained. Since he had always paid after he signed for the e-file, and I knew where he lived , he signed and I filed...and guess what...he died before he had a chance to pick up the return and pay me. Guess he showed me who was going to pay the new rate...but amazingly, his daughter, who I had never met, called me, she was going through his papers, found the return, came and picked it up (yes, she had a poa) and gave me a tip. Guess we both won! AnnieR

Young man purchased his first home 2 years ago (I think, his mother wasn't sure) and received the $8000 credit. The home was in KY. The company he works for transferred him back to OH this year..same co. as the one in KY. Will he have to pay back the entire $8000 or a portion. He has his home in KY up for sale and is looking for one to purchase in OH. Any suggestions would be appreciated. AnnieR

I had one return with 8863 in it (with both husband and wife qualifying for credits) and it was accepted on the 23rd with no problem...well...no problem after I figured out how to fill out the form! AnnieR

I just want to check on this, seems wrong but then you never know. Client (63 yr) has 10900 in earned income (taxable) and 13440 in SS which is not taxable. The software is giving EIC of $234. It just doesn't seem right to me that an unmarried single person with an income of basically $24,000 is eligible for EIC. With all the "investigating" of the IRS, I want to be sure. Thanks for the help. AnnieR

Did you happen to receive an e-mail today from The Progressive Accountant? There is a link to an article entitled "CCH Parent adopts new brand strategy". Interesting. If I could figure out how to post the e-mail here, I would...but....if you'd like me to forward the e-mail to you, just give me your address. AnnieR

I have noticed this for the past few years. Thought it was possibly the way I typed..even had to amend a return about 2 years ago. AnnieR

When I got my EFIN, I think the first year we needed them, I had to go to our township police station and be fingerprinted. I sent mine in and got a letter from IRS telling me that they weren't "readable" and I had to do it again. Well, I called the phone # that was on the letter, talked to an "agent" and explained that I had worked in a factory making bath tubs for 15 years and those prints were as good as they were going to get. The lovely lady told me that I sounded totally honest and she approved me. I still don't have any prints on my fingertips...but I do have my EFIN. AnnieR

I don't know if it solved all of everyone's problems, but this afternoon's update (download of approximately 250+ forms sure helped out a lot. Just check all of your preferences before you print. AnnieR

Thank you, just wanted to check if it was because of the ages. AnnieR

My short-lived retirement has gone. I am doing returns (only for previous clients, no new ones). So I start out with this one. Clients (ages 78 and 67) have had grandson (5 yr) living with them for the entire year. Grandmother had 5700 of earned income, all other income is unearned (pensions, ss, etc.) After answering all the questions of F8867, I am getting an EIC of 1777. Is this correct? The gp's ages are what bother me? TIA AnnieR