Monkeyman

Hi Rita! My family ig great and I have TWO little girls now. I don't have any pictures on this machine but will post some later. Kerry

Hi Elrod, I never said i didn't miss ATX, I do. That was a great job with great people. I also miss working with people like you as customers. Others...well, not so much sometimes lol. William is still here in Caribou working at the Chamber of Commerce. I saw him just yesterday at the grocery store with a cake but didn't get a chance to talk to him. I am glad to see all of you are doing well and still welcoming an ol' salesman! Kerry

Hi Guys and Gals, It's been over 5 years since I got laid off from ATX in Caribou, but the local "rumor mill" composed of my former co-workers made me want to visit this community again. WOW. I considered a lot of you as friends and feel really bad for all of the trouble you are having. You are just trying to make a living. I wince when I read about the crashes, support issues and hold times. I was a Sales rep and Customer Service Manager for ATX back in the day...can't say as I would want that job this year. Anyway, I just wanted to say a quick hello and wish everyone well Kerry

Awww shucks. Thanks, Tom. I still like all of you, and miss working with such great customers Kerry

$3.939 in Caribou, Maine. I drive a 1998 Dodge truck with a 5.9L V8. Yeah, I know. I have a very short commute and I never go over 30mph.

lol Margaret. I am a fan of old Bugs Bunny cartoons. That's where I think I heard that. Monkeyman

You bet your sweet bippie they are. They have learned their lesson from the past. The squeaky wheel gets the grease Monkeyman

Thanks, Everyone. I haven't been on here in a while and I appreciate the wishes. I had an excellent birthday. My family and I went to a local farm for some home-made ice cream, and I got a jar of strawberry-rhubarb jam. Thanks again, and I hope everyone is having a great summer. Kerry

Hello Everyone, Thank you, Catherine. I didn't mean to paint everybody with a broad brush and I apologize. I was really peeved at the person who hung up on the rep. I have dealt with the public for nearly 20 years, and can tell the difference between the person strolling in off the cruise ship, and the family that saved pennies for their vacation. I just wanted to give the "cruise ship" folks on here some perspective. Not that they will listen... Those of you who know me know I am normally not like that. The elitist tone of the post rubbed me the wrong way. BTW, I had BBQ Chicken for supper tonight with a green salad. For dessert we had home-made banana bread. Sorry for any ruffled feathers. Kerry

Hello Everyone, I haven't visited this site in a while and am ashamed and a little angry to read this thread; also to hear that someone "just hung up" on someone trying their best to help and doing what they were told. You know, there was an actual person on the other end of that line. A person who is just doing their job. A person who listens to crap that they have no control over ALL DAY. That was just plain rude. Period. You should call back and apologize. I worked with many of you for nearly 6 years. Why do you think Troy "is longer with the company"? It's probably because you bombarded him with pricing complaints and posted them here. Do you not think CCH SFS monitors this board and their employees? You shoved him into a corner for $20 a month. He tried to pacify your crabbing with an honest explanation and you respond by broadcasting his contact information and open conversation? Did you even consider anyone else's situation when thinking about an extra $20 a month added to your expenses? What do you think Troy had for supper last night? What do you think he drives for a car? What do you think I drove (drive) and ate (eat) in my tenure at ATX? What did YOU have for supper last night? How big is your house? What do YOU drive for a car? What do YOU make in a year? Do you know what it is like to field complaints about $200-$400 a year from people who make literally 10 times your salary? I know, and it stinks. Get some perspective, respect, and consideration. Think before acting like a jerk. Respectfully, Kerry Crandall

Thanks, Everyone. I am a very lucky man, my girls are great. I hope it doesn't go by too fast; they are so much fun. I also hope all of your tax seasons are going smoothly. Mine are MUCH less hectic now Kerry

Hi KC, I have been really busy with work and the girls. Being a Dad is like the Peace Corp, "The Toughest Job You Will Ever Love" I thought you folks may have found this news interesting. I am sure the quality of the software will not be compromised and I expect many of the higher level folks to relocate. I understand the climate in Georgia is much more hospitable. My family is excellent, we are all very happy and healthy. I have attached a picture of the girls and I right before the Daddy-Daughter dance. Hope everyone is well! Kerry

Hello Everyone, Here is the link to the story. http://www.prnewswire.com/news-releases/cch-small-firm-services-announces-new-headquarters-centralized-operations-85239517.html The story was also on our local news. Kerry

Hi Lion, Sorry for the delay. Kyle no longer works with us, and I rarely check the board. I have forwarded your request to our new Sales Director. Kris Polson. He just needs to register on here really quick and will be contacting you soon. Thanks! Kerry

Thanks Everyone! I am having a great day even though I am at work, but I do get to leave early. My "baby" will be 2 years old on the 24th. She was my 30th birthday present Thanks again, Kerry