Hi guys, at the beginning of the season I called ATX support asking how to enter the PYEI words or how to do it in ATX program in order to use PYEI to qualify for EIC/CTC. Agent support told me just to enter the income and that it didn't matter, so I did. Those returns are still processing I assume because of the omission of the words, should I amend to include this words? Numbers will stay the same. Please help. I've called customer service a few times and don't think I get an accurate answer when I do.