Why can't the help desk fix anything? I have called with the same problem (ATX not connecting it ifirm) 4 times and the problem keeps reappearing. Is anyone else having a problem with the help desk fixing problems and they reappear. I asked for a supervisor, and they hung up on me twice and left me on hold for at least 45 minutes. I finial just hung up. Does anyone know the address or phone number at corporate? I have already sent a letter to Norway and will call them tomorrow. I am a new customer and have already told other CPA's not to buy this product. My customer experience has been very bad.
