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Gail

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  1. Gail

    Email from ATX

    Well I did respond to the email.....but I am sure my sarcasm went right over her head!
  2. Did anyone else receive this??? I think the timing stinks. "From your new ATX/TaxWis​e Account Manager Dear Valued Customer, Thank you for your business this tax year. I hope this has been your best season ever! As you may have learned from your ATX/TaxWise renewal notice or the renewal e-mail, we have made some changes on our Account Management team to improve your renewal experience. Each customer has been assigned a personal Account Manager to handle their account, including software renewal. This is something many of our customers have requested. My name is Sylvia Mercado and I am your Account Manager. In addition to your software renewal, I will help you with any other software and training needs for your business. I look forward to working with you! To reach me, call the Account Management phone number, 1 800-495-4626, and enter my extension number, 1212, or your Client ID at the prompt. Your call will go directly to me. You can also send me e-mail at [email protected] I’ll be happy to answer your questions about all the products and services we offer ATX/TaxWise customers and ways we can help you grow your business. I’ll also be glad to talk to you about our special offers for customers who renew early. Just call me! I look forward to hearing from and serving you! Sincerely, Silvia Mercado Bilingual Account Management Consultant CCH Small Firm Services, a Wolters Kluwer business 225 Chastain Meadows CourtSuite 200 Kennesaw, GA. 30144 Office (800)495-4626 ext 1212 [email protected] Ask me how to expand your business next year? Have you thought about going paperless?
  3. The client letters are included with the forms.
  4. It is on page 29 of the 1040 instructions on IRS website.
  5. You need to put the amount on line 10c of "Line 1(Sch A(1040))-Medical and Dental Expenses"
  6. Gail

    PTIN

    I registered online on 9/28 and had no problem and was assigned my original number. I have since received a postcard in the mail verifying registration.
  7. And may I add #3.........if you want to sound legitimate and professional......check your grammar and spelling....geez, dude, did you graduate high school???
  8. Hi...Did anyone receive anything last week from CCH? I moved and the folks that bought my house received a FedEx package for me. Wondering if it is worth them forwarding it to me. Thanks
  9. TO ALL......no matter how or why you choose to celebrate. This is a great country........JMHO Gail
  10. Thanks Catherine.......some of these posts are getting a little carried away.
  11. Thanks for the birthday wishes everyone. Took a short trip to FL to spend time with friends. Gail
  12. Just an FYI.....Braeden works the 12-9 shift and they are on Central Time
  13. I would guess that you have read through the thread under "Other Vendors"
  14. I would like to echo everyone else's sentiments and look forward to being more active on this board next year since I will be using ATX software again. It is an unequaled wealth of information for someone like myself that works alone. Best to all, Gail
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