Did anyone else receive this??? I think the timing stinks.
"From your new ATX/TaxWise Account Manager
Dear Valued Customer,
Thank you for your business this tax year. I hope this has been your best season ever!
As you may have learned from your ATX/TaxWise renewal notice or the renewal e-mail, we have made some changes on our Account Management team to improve your renewal experience.
Each customer has been assigned a personal Account Manager to handle their account, including software renewal. This is something many of our customers have requested.
My name is Sylvia Mercado and I am your Account Manager. In addition to your software renewal, I will help you with any other software and training needs for your business. I look forward to working with you!
To reach me, call the Account Management phone number, 1 800-495-4626, and enter my extension number, 1212, or your Client ID at the prompt. Your call will go directly to me. You can also send me e-mail at
[email protected]
I’ll be happy to answer your questions about all the products and services we offer ATX/TaxWise customers and ways we can help you grow your business. I’ll also be glad to talk to you about our special offers for customers who renew early. Just call me!
I look forward to hearing from and serving you!
Sincerely,
Silvia Mercado
Bilingual Account Management Consultant
CCH Small Firm Services,
a Wolters Kluwer business
225 Chastain Meadows CourtSuite 200
Kennesaw, GA. 30144
Office (800)495-4626 ext 1212
[email protected]
Ask me how to expand your business next year?
Have you thought about going paperless?