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wendybooth

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  1. I have a return that I did back in early March and when I try to open the return now so that I can efile it the return won't open at all. It says that one of the forms requires version 47 and installed version 51. I have tried ATX support and waited for an hour then was cut off. I exported it to my laptop and can open the form on that computer but not the computer that we efile from. I have tried updating the forms and everything the program and all forms are up to date. I am at my wits end. Please any suggestions are appreciated.
  2. When I open the program today and was putting in a return the program stated that 1099 R worksheet is not available and has not rolled over. My program is totally up to date as did that this morning and yesterday morning. On my other PC (not the laptop) the forms are there. Tried to install forms by going to add forms it says they are there but not opening up. The program works on the other PC just fine. Any suggestions will be appreciated
  3. Thanks but I purchased a new computer and Windows 8 came installed on it. Trying to get all the programs installed and running is a pain.
  4. Thanks I will try that now.
  5. Anyone having trouble running 2012 ATX with window 8? I can't get any program updates to run.
  6. Is anyone else having trouble with my ATX site? I keep getting a run time error. any suggestions would be helpful. Thanks in advance
  7. wendybooth

    EIC

    I am having a brain fart. Old age I guess. I have a client that her children she can calim as dependents but they do not live with her. As I read the EIC she can not take it. But when I enter children as dependents but do not live with her the program still says she can claim the EIC. Which is correct??? anyone else having this problem? also I have her as single not HOH. Please any help is appreciated.
  8. I have efiled several with the self employement insurance deduction with the Sch Se long form. Tried to create efile today with one and it says IRS does not currently support and to paper file return. Does anyone know when this changed or is it a glitch somewhere?
  9. I can not for the life of me remember the form you have to fill out for an indirect rollover. Any help would be appreciated.
  10. Does anyone here know where to find the client letters on the web site and download just those? Please help my computer crashed and had to re install and everything. Now since I had to install from Web I can't find the client letters to install.
  11. Any idea when the 8825 for partnerships will be approved for paper file?
  12. I am I really having brain freeze or can you not deduct property taxes to standard deduction? Or do we have to wait on schedule A to be approved.
  13. My husband and I celebrate 21 next week May 27th.
  14. Usually they mail a check to the adress on the return
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