beckster

I disputed my Discover Card Charge on 1/20 and was fully vindicated/issue resolved/officially credited on 3/18. So, I got my money back on this faulty program and they send me this renewal letter? That's why their renewal letter is going back to sender.

LOL! Walked out to my mailbox and there it was. Promptly wrote "Return to Sender!" and "You're Kidding?" on it. Planning to put into the mail tomorrow. Beckster

This is a thread re: your question:

Hello Everyone, Since I originally started this topic one month ago. I thought I would give you an update. I mulled over staying with this product or moving on for a long time. After examining many different thoughts on software and reasonably accessing all the red flags that this software was sending up, on Jan. 22nd I purchased TaxAct. I'm happy to say I'm so glad I did. That software works like any reputable software should. I do not have to jump through hoops to try and make the software work. It functions and is not what I would consider faulty software. I've finished five clients returns and have received e-file acknowledgements (also California acks). EIC and Child Tax Credit are calculating correctly, dependent info is correct, etc. Thanks for allowing me to share. Beckster

I have a postcard from trx software that states for only 299.99 plus shipping and handling you receive the following: Free MeF Unlimited e-File Free MeF Software Free MeF States This software is a faulty product and will be dealt with as such. Beckster

Taxed mentioned: "Will be doing some research tomorrow after my meeting with my partner. TaxAct is looking like a possibility pricewise $99 plus per return efile of $7.95. Other outfits are a bit more expensive. At this point unless you want to shell out 1495 for Drake or 995 for Taxwise you may have to live with per return pricing. You will have to also decide about conversion of your existing client base. That is the biggest challenge. I hope TRX comes though this week and gives us a professional software free of bugs." This is a link I found for TaxAct: http://prep.taxact.com/products/bundles.asp I could not find the 99 plus 7.95 for each efile. "Taxed" could you share where you found that? Does anyone know if TaxAct has a community forum? If so, could you please share the link? Also, I am concerned with not only the functionality of TRX forms, but what is going to happen when we efile??? Yikes! Thanks for your help, Beckster

Ok....is this ship sinking? Where are you going? And what is the price point? Please share. Thanks, Beckster

Which thread is that? Thx

Check this out! My longtime client has 3 kids and for tax year 2011 had a parent. This year (2012) parent is not a dependent on return. Tried deleting via client information sheet. No go....just get red boxes. Next, went to interview mode and deleted from there. Looks like it takes. Went back into client information sheet. Still red boxes. Back to interview mode...no parent. Back to client information sheet still red boxes. Hmmm....let me close and re-open return. Well, still red boxes in client information sheet. So, then I open interview mode.....no dependents! Start posting this topic....re-check interview mode and the kids are there now! Still red boxes where parent used to be. ????????? Why red boxes showing?????

Kea, you are awesome! That is the spot. Of course, one of my long time clients became a victim of fraud a few years ago. We had to enter that PIN for 2011 tax year. I'm expecting her to drop off her stuff today and was anticipating entering another ID.

So, where about does this special ID get input into your software? Thanks in advance for your response. Beckster

I appreciate the lighthearted comments about yesteryear; however, how about posting those on a new thread? Thanks, Beckster

I have a small client base of about 80. I enjoy and have been preparing tax returns for 17 years. For many years I used ATX software and it worked wonderfully for me. Starting for tax year 2010, I felt ATX priced out of my range and I changed over to TRX software. It fit my needs for 2010 and 2011 tax years. This year???? Well, I expect software to handle basic functions and I have no problem with downloading updates to fix issues. Am I concerned with software problems? Yes. I would like to hear from others how long they are giving TRX to fix basic software issues before going to other companies. I do not want this to be a forum for TRX gurus to berate or give excuses for lack and/or snail pace communications/updates on their part. As far as I'm concerned, action speaks louder than words and time always tells what the truth is. Thanks, Beckster

Hello! How do you stop the auto-calc on the W-2? It is very irritating. Thanks,

OK. Sent out search party. Found it under a form titled "PO-Options". Check the box to print daytime phone number and then hit Ctrl-D to default for all returns. :D