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Cannot e-file: "there is an issue with your account"


brmorris
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We had problem that started yesterday when trying to e-file from two separate (non-networked) computers:

"Customer info verified successfully, but there is an issue with your account. Please update your account information from MyATX Support Center (https://support.atxinc.com/accounts/accountmanager.aspx)

User canceled the Transmission."

Based on information on the official ATX forum, I found that you MUST have a credit card on file with ATX that can be found on that URL above.

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