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Update 27.10 Problems


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Guest Taxed

This morning we got the update 27.10 and after that I started getting all kinds of diagnostic errors processing returns with EIC. If you have the checkbox marked next to dependant for EIC the software tells return does not qualify for EIC. Then if you remove the checkbox software says return qualifies for EIC. You can't win! Tried to figure out what was different this time, since I may have already filed 20+ returns with EIC previously. Can not figure out! Have a call into TW. The wait time there was over an hour today.Now I get an e-mail that says that 27.10 was defective, NOT to use it and 27.11 will be released shortly. So I guess until 27.11 is released i can't do anything!!!

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