TRX Bankruptcy filing

[J. Ron]

I have just received the following notice.

Tim Sneed <[email protected]>

3:05 PM (1 hour ago)

to tsneed

Dear Consumer,

A company's failure to resolve complaints presented by their customers is vital information that each prospective customer needs to know about. 97% of all services provided by BBB in this market is pre-purchase information.

Your complaint will appear in the company's BBB Reliability Report. This complaint is reported by BBB for three years so that prospective customers can use your complaint, and the company's lack of response, when deciding whether to use the company's services.

Thank you for contacting the BBB with your inquiries and complaints. The BBB wanted to advise you of the following information. We have been advised TRX has file for bankruptcy in the Middle District of Tennessee Bankruptcy Court.

The court web site provided the following information:

3:13-bk-06558 TRX SOFTWARE DEVELOPMENT, INC.
Case type: bk Chapter: 11 Asset: Yes Vol: v Judge: Marian F Harrison
Date filed: 07/29/2013 Date of last filing: 08/08/2013

You may wish to contact the court at:

Middle District of Tennessee

United States Bankruptcy Court

701 Broadway, Nashville, Tennessee, 37203

(615) 736-5584

If we can be of further assistance please contact us and we will assist you in any way we can.

Sincerely,

Tim Sneed
Complaint & Investigation Specialist
BBB Serving Middle Tennessee

[MsTabbyKats]

Good........I can't imagine any "returning customers", especially the ones who actually used the product.

[Don in Upstate NY]

TRX Software Development, Inc. may have filed for Chapter 11, but TaxExact.com is still alive and offering the product for sale.

[Crank]

I never received this email and have dealth with Mr. Sneed at the TN BBB

[Roberts]

On July 29, 2013, the company filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case number 3:13-bk-06558 .

This permits the company to continue to operate with court supervision while developing a plan of reorganization.

Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to Tennessee Middle Bankruptcy Court CM/ECF, 701 Broadway Room 170, Nashville, TN, 37203 for resubmission to that court.

The case number should be entered on the form.

Claims must be submitted by 2013-09-29.

edit: during the process of this all unfolding last January it became evident that TRX was actually just 1 company within 6+ that Doug was involved with. They have TRX Alliance, Adroit, Refund Express, 1040Works, TaxExact and Yonderworks.

[Guest Taxed]

The TaxExact software is a virtually identical to the TRX software. By filing bankruptcy they can get rid of their creditors and the lawsuits that were filed. They will sell TaxExact to the unsuspecting taxpreparers, who will not know the history of this company, unless they do a good search on the internet.

[Roberts]

Virtually identical? TRX software IS Taxexact software.

Way to keep up.

[MsTabbyKats]

The TaxExact software is a virtually identical to the TRX software. By filing bankruptcy they can get rid of their creditors and the lawsuits that were filed. They will sell TaxExact to the unsuspecting taxpreparers, who will not know the history of this company, unless they do a good search on the internet.

Yes...but they will be starting from scratch...with 0 return customers. And, unless they produce a workable and decent product, those new clients will take advantage of "the money back guarantee".

[Guest Taxed]

I would hate to see a new tax preparer get stuck with TaxExact and find out the history of this company after they already paid for it. The guarantee has so much fine print it is not worth it.