aforrest Posted February 16, 2016 Report Share Posted February 16, 2016 About to contact and endure support...but thought I'd throw this out there.... Installed 2015. Ran it once. Only rolled over 2 returns to start off with. Finished one and e-filed it successfully last Wednesday. Yesterday, I start the program to rollover more returns. Click on "Rollover Manager" tab and get this: "Data from last year's program was not automatically detected. If you have prior year data, browse for last year's ATX Tax Server to locate your data manually." When I try that the program can't my server and makes me want to setup a new one. Problem is....I'm using the standalone single workstation...not a server. I'm a solo practicing attorney...no staff/no servers/just me. Cannot override this "search" either. Worked fine and now it doesn't. And many times, even clicking the Rollover Manager tab, i get a pop-up that says "the program encountered an unexpected error and needs to close." I've used ATX for several years now and never had this happen before. So annoying...pray for patience as I embark on the support line... Quote Link to comment Share on other sites More sharing options...
JMovichEA Posted February 16, 2016 Report Share Posted February 16, 2016 I have similar error occur. Opening the 2014 program on my computer restarts the 2014 'server' and after closing 2014 I can rollover returns. 1 Quote Link to comment Share on other sites More sharing options...
aforrest Posted February 16, 2016 Author Report Share Posted February 16, 2016 Thanks for the reply! That did the trick! Odd that rollover was flawless after initial install and run and then quit functioning after the program sat dormant for a few days. Anyway, thanks for the help! 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.