ILLMAS Posted September 24, 2018 Report Share Posted September 24, 2018 What is the process again, when a return is stuck? Quote Link to comment Share on other sites More sharing options...
Lee B Posted September 24, 2018 Report Share Posted September 24, 2018 Are you saying that you didn't even get an acknowledgement of the transmission to the EFC ? Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted September 24, 2018 Report Share Posted September 24, 2018 Are referring to a rehang? https://returnquery.atxinc.com Quote Link to comment Share on other sites More sharing options...
Max W Posted September 25, 2018 Report Share Posted September 25, 2018 Another advantage to using Drake. If you don't get a confirmation, you can call CS and get a response right away. With Drake, these things never happen. The only rejections are Id thefts, SSN issues. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted September 25, 2018 Report Share Posted September 25, 2018 11 hours ago, Max W said: Another advantage to using Drake. If you don't get a confirmation, you can call CS and get a response right away. With Drake, these things never happen. The only rejections are Id thefts, SSN issues. We still don't know what ILLMAS' issue is. I've never had any efiling issues with ATX in 5 years. 1 Quote Link to comment Share on other sites More sharing options...
Randall Posted September 25, 2018 Report Share Posted September 25, 2018 I'm wondering about KY responses. I've got four I'm waiting on. All four have Fed acceptances. Does anyone know of a delay with Kentucky. Nothing on ATX website about it. E-file status shows 'waiting for response'. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted September 25, 2018 Author Report Share Posted September 25, 2018 I submitted a return back in April it's still in the processing of being transmitted, TP called last me week to find out what ever happened to their refund. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted September 25, 2018 Report Share Posted September 25, 2018 You might want to regularly check the efile manager to see what the status of returns is. I'm just sayin'! Quote Link to comment Share on other sites More sharing options...
Max W Posted September 25, 2018 Report Share Posted September 25, 2018 7 hours ago, Abby Normal said: We still don't know what ILLMAS' issue is. I've never had any efiling issues with ATX in 5 years. Well, maybe ATX has improved. I used for about 8 years up to 2013 and several rejections every year which the Check Return function did not pick up. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted September 25, 2018 Author Report Share Posted September 25, 2018 Problem solved. Solution: 1. Duplicate tax return. 2. Recreate efile. 3. Transmit Return was accepted within an hour. 3 Quote Link to comment Share on other sites More sharing options...
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