Philip1117 Posted November 18, 2018 Report Share Posted November 18, 2018 Got the email with the install codes but software not available on web site. Says I didn’t purchase it. Maybe tomorrow it will be available. phil Quote Link to comment Share on other sites More sharing options...
ETax847 Posted November 18, 2018 Report Share Posted November 18, 2018 Having the same issue. Hopefully this is not a sign of things to come. Quote Link to comment Share on other sites More sharing options...
mcb39 Posted November 21, 2018 Report Share Posted November 21, 2018 I had to call support because I was locked out of My ATX. Very nice and patient gentleman fixed it for me and I was able to download easily. You can expect a few quirks at the beginning; expecially with the triple password system. 3 Quote Link to comment Share on other sites More sharing options...
Lynn EA USTCP in Louisiana Posted November 21, 2018 Report Share Posted November 21, 2018 Triple password system !!! ??? Explain, please. 1 Quote Link to comment Share on other sites More sharing options...
ETax847 Posted November 23, 2018 Report Share Posted November 23, 2018 he means 2 factor authentication. No worries 3 Quote Link to comment Share on other sites More sharing options...
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