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Naveen Mohan from New York

Drake 2018 Window10 load problem

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I have just purchased a Dell desktop with Window10 professional. This evening I tried to load Drake18 program.  Window10 will not let me install it. The following message came up.

The program downloaded OK but when I tried to install it is saying that this app can't run on your PC. To find a version for your PC check with your publisher.

What am I doing wrong?

Thanks for your help.

Naveen Mohan

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Call support on Monday morning. It may be that your anti-virus program is blocking it and that you need to list Drake as an exclusion or indicate that it is allowed.

 

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Agree with both responses. I loaded 18 just fine and loaded 2016 when this machine was new without a hitch. I am also running Win 10 Pro. Did you install any other virus software or are you using Windows Defender. Defender is the default Windows virus program that comes with Win 10. Re-start the machine before calling support. 

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