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claycpa

ATX errors on South Carolina e-file

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I have yet to be able to e-file a South Carolina S corporation return.  I keep getting this message:  "The element 'summary' in namespace 'http://www.irs.gov/efile' has incomplete content.  List of possible elements expected: 'netrefundoptions' in namespace 'http://www.irs.gov/efile'"   This sounds like an IRS efile error; however, the IRS has accepted the returns.  These are the reasons that ATX software gives me that SC rejected the returns.  Any ideas?

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They must have had an update this week.  I "recreated" the two s corp files and tried again.  This time it went through. Third time lucky?  Nope - more like 10th time lucky.

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On ‎2‎/‎21‎/‎2019 at 11:02 AM, Abby Normal said:

You should post this on the official forum to make sure ATX knows.

I would love to know HOW to post anything on the official forum.  Used to be able to send an email under Contact Us.  No more.

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