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schirallicpa

is anyone else having problems with efiles getting rejected

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I have 3 990s and 1 1040 that I cannot get thru.  Keeps getting rejected by EFC.  Says I need to update forms.  They are, they have been repeatedly.  I have been trying to submit them for the last 3 days.

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No problems here since last week's thing, but I haven't tried submitting a 990 yet.  I might try duplicating the returns and recreating. 

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18 hours ago, mwrightea said:

If it's a EFC Reject 38  ATX is working on it according to their news feed.

This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago.  Hope this helps!

Issue Summary: EFC Reject 38
Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps:
1. Close ATX 2018
2. Open ATX 2018 and Login as Admin
3. Click Support>Customer Service Utilities>Refresh App Configuration
4. Recreate all Efiles and Transmit

It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection.

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1 hour ago, RitaB said:

This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago.  Hope this helps!

Issue Summary: EFC Reject 38
Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps:
1. Close ATX 2018
2. Open ATX 2018 and Login as Admin
3. Click Support>Customer Service Utilities>Refresh App Configuration
4. Recreate all Efiles and Transmit

It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection.

Just sent two after following Rita's advice above.  Both went through EFC okay and show "Transmitted to Agency."  Waiting now (holding breath-crossing fingers) for the Holy Grail ("Accepted by Agency") to be received.

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