schirallicpa Posted May 15, 2019 Report Share Posted May 15, 2019 I have 3 990s and 1 1040 that I cannot get thru. Keeps getting rejected by EFC. Says I need to update forms. They are, they have been repeatedly. I have been trying to submit them for the last 3 days. Quote Link to comment Share on other sites More sharing options...
RitaB Posted May 15, 2019 Report Share Posted May 15, 2019 No problems here since last week's thing, but I haven't tried submitting a 990 yet. I might try duplicating the returns and recreating. Quote Link to comment Share on other sites More sharing options...
mwrightea Posted May 15, 2019 Report Share Posted May 15, 2019 Quote If it's a EFC Reject 38 ATX is working on it according to their news feed. 2 Quote Link to comment Share on other sites More sharing options...
RitaB Posted May 16, 2019 Report Share Posted May 16, 2019 18 hours ago, mwrightea said: If it's a EFC Reject 38 ATX is working on it according to their news feed. This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago. Hope this helps! Issue Summary: EFC Reject 38 Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps: 1. Close ATX 2018 2. Open ATX 2018 and Login as Admin 3. Click Support>Customer Service Utilities>Refresh App Configuration 4. Recreate all Efiles and Transmit It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection. 1 Quote Link to comment Share on other sites More sharing options...
BLACK BART Posted May 16, 2019 Report Share Posted May 16, 2019 1 hour ago, RitaB said: This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago. Hope this helps! Issue Summary: EFC Reject 38 Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps: 1. Close ATX 2018 2. Open ATX 2018 and Login as Admin 3. Click Support>Customer Service Utilities>Refresh App Configuration 4. Recreate all Efiles and Transmit It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection. Just sent two after following Rita's advice above. Both went through EFC okay and show "Transmitted to Agency." Waiting now (holding breath-crossing fingers) for the Holy Grail ("Accepted by Agency") to be received. 1 Quote Link to comment Share on other sites More sharing options...
BLACK BART Posted May 16, 2019 Report Share Posted May 16, 2019 Both accepted. 1 Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted May 16, 2019 Report Share Posted May 16, 2019 No problems at all, since the server came back on line. I have transmitted and received acknowledgements for over 40 returns since then. 2 Quote Link to comment Share on other sites More sharing options...
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