Jump to content
ATX Community

E-file rejected


BKG

Recommended Posts

My client's e-file has been rejected "because taxpayer's identity protection personal identification number (IP PIN) must match the e-File database." It is a year 2017 tax return and I entered client's pin only at one spot under "filers' Information" on Form  1040. Is there another spot where I need to enter it or what am I doing wrong? please help. Thanks.

Link to comment
Share on other sites

This refers to the IP Pin assigned by the IRS for the 2017 year tax return.  Could you be looking at the letter for a different tax year and entering that year's PIN?  I don't use ATX anymore so I am not sure exactly where that gets entered but it is usually only in one place - just not the same place that you enter their signature PIN. 

Link to comment
Share on other sites

They were issued another PIN for year 2018 tax return and I am guessing that the IRS have updated that PIN in their database and deleted the old pin for year 2017? I am quoting directly from the 2018 IRS letter that issued the PIN. It states "You'll need to use this IP PIN when filing any forms 1040 during the calendar year beginning in January." So I guessed any form 1040 filed during the year 2019 regardless of the "tax year" it belongs to. I e-filed again using the 2018 PIN for filing the year 2017 tax return.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...