Jump to content
ATX Community
Sign in to follow this  
Christian

New Computer

Recommended Posts

As mentioned some time back I am now researching a new computer. Dell has a sale going on but I recall someone in the forum pointed out some current problems with Dell. I have had good service from my HP computers but the prices on the Dells are quite attractive right now. Does anyone know if their problems noted here have been resolved?

Share this post


Link to post
Share on other sites

With the exception of two HP computers (for which I will never go back to HP), I have always used Dells, both desktop and laptops.  I am currently looking at Dell for a new laptop as mine is over 7 years old with Window 7 in it and I will have to upgrade in January due to 7 not being supported any longer.

I can not say enough good about Dell.  My desktop is 2 years old and I have to say that the only problem I have had was due to a software conflict.  I had encrypted my hard drive using Symantec and Windows 10 did not like it on the larger updates.  The problem got so bad that Symantec or Windows locked me out of my own computer.  I spent tons of money to get my computer back up and running, only to find out by researching that the problem was with Symantec's.  Windows 10 pro has it's own encryption and that seems to have solved my problems.

Like I mentioned, I am currently looking to replace my laptop, and I won't consider anything but a Dell.  If you can find the configuration that you are looking for at Costco or even Sam's Club, they have the best return policy around.  Mine however can not be found there so I am going to order directly from Dell, which I have also done in the past without any problems.

Hope this helps.

Deb

  • Like 1

Share this post


Link to post
Share on other sites

My last two have been HP.  I've had no problems.  I didn't buy their usual offerings, though, had it custom built on their Z230 and Z240 workstation.  I don't know if that made the difference or not.

 

Share this post


Link to post
Share on other sites

I know many have great success with HP, but I have had nothing but problems with them so much so I don't even look at them. On the other hand I have worked with many Dell's both my own and with clients and have 0 problems.

Just ordered my laptop, hope it is as good as the one it's replacing. 

Share this post


Link to post
Share on other sites

Well I went ahead and bought another Compaq which I have never had any problems with. Of course, that is an HP. I really hate having to relearn a new OS. I am going to contact ATX tech support to see if I can download my 2018 program to the new machine as I like most have offsite (flash drive) backup. I'll keep the old Windows but will leave it off the net. My thought was I could move needed files over by a USB cable but evidently not. ☹️

Share this post


Link to post
Share on other sites

You'll want to properly move your ATX data to the new computer. Do NOT just export/import to the new computer or you'll lose all your preferences and customizations. CAVEAT: THE 2018 PROGRAM DATA FOLDER CHANGED TO WOLTERS KLUWER.

 

  • Like 3

Share this post


Link to post
Share on other sites

The latest video from Wolters Kluwer uses the backup/restore feature, but it's cumbersome to select all of your clients. There's no 'select all' feature, so you have go to every page and click the checkbox in the header to select all returns on that page. Also, you have to browse to a new backup location to even get all of your clients to show.

 

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...