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Unable to start sever


cred65

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I had my IT person build a new computer Core  I7, SSD, backup drive etc with W10 installed and clone my W7 Pro to the new system for years 2015 - 2018. 

I just started using it and when I start ATX for any year I get the dreaded message to restart server which I have never experienced in 11 years.

HELP!!

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My method for that dreaded message is Control panel>Administrative tools>Services then Start or Re Start each ATX year from 2013 on.   I think Abby has a shorter method but this one only takes less than a minute.  Good luck.

Also Payroll 18 hiccups too from time to time.

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2 hours ago, cred65 said:

He copied the HD from the old W7 system to the SSD on the new W10 system.

You need to follow the instructions in the ATX knowledge base, which requires, if I remember correctly, a fresh installation of the ATX software for each year.

 

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15 minutes ago, cred65 said:

"You need to follow the instructions in the ATX knowledge base, which requires, if I remember correctly, a fresh installation of the ATX software for each year."

Will the existing data files be retained?

 

Did you happen to save/backup the data files for each year?  If you did, you could just restore them after you download the program for each year. 

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3 hours ago, cred65 said:

"You need to follow the instructions in the ATX knowledge base, which requires, if I remember correctly, a fresh installation of the ATX software for each year."

Will the existing data files be retained?

 

Yes. Installing the program does not erase the data. Here's what I recommend:

  1. Copy the ATX data to another folder.
  2. Reinstall ATX and check if data is there.
  3. If not, copy the data from step 1 to the ATX data folder.

 

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