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ATX Server 2019 won't start!


cameronst1

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Hey there! running into an issue getting my ATX 2019 to launch. I attached a screenshot of the gui but i was able to get the full details, here it is:

{"raven":{"Id":"raven","Name":"Database Server","EndPoint":"","State":-1,"StatusMessage":"Could not load file or assembly 'Esent.Interop, Version=1.7.0.0, Culture=neutral, PublicKeyToken=8dd49bbdae3f61af' or one of its dependencies. The module was expected to contain an assembly manifest.\r\nPrior status was ''","ExpectedStartupTime":"2020-06-07T16:05:50.4425867+00:00","Info":{},"Config":{"Port":"60667"},"Actions":{}},"udp":{"Id":"udp","Name":"UDP Server","EndPoint":"udp://DESKTOP-IJ3N8EK:60666","State":2,"StatusMessage":"","ExpectedStartupTime":"2020-06-07T16:05:50.4583929+00:00","Info":{},"Config":{"Port":"60666"},"Actions":{}},"WebServer":{"Id":"WebServer","Name":"Web Server","EndPoint":"https://DESKTOP-IJ3N8EK:60668/","State":2,"StatusMessage":"","ExpectedStartupTime":"2020-06-07T16:05:50.4583929+00:00","Info":{"MachineName":"DESKTOP-IJ3N8EK","AdminEndpoint":"https://DESKTOP-IJ3N8EK:60668/admin/endpoints","DataEndpoint":"https://DESKTOP-IJ3N8EK:60668/data"},"Config":{"Port":"60668","FilesLocation":"C:\\ProgramData\\Wolters Kluwer\\ATX 2019 Server\\ATX 2019 Files"},"Actions":{}},"SlidingWindow":{"Id":"SlidingWindow","Name":"SlidingWindow Server","EndPoint":"","State":1,"StatusMessage":"","ExpectedStartupTime":"2020-06-07T16:05:50.5047658+00:00","Info":{},"Config":{},"Actions":{}},"BackupRestore":{"Id":"BackupRestore","Name":"BackupRestore Server","EndPoint":"","State":1,"StatusMessage":"Waiting on Database","ExpectedStartupTime":"2020-06-07T16:05:50.5047658+00:00","Info":{},"Config":{"BackupLocation":"C:\\ProgramData\\Wolters Kluwer\\ATX 2019 Server\\ATX 2019 Backup"},"Actions":{}},"nancy":{"Id":"WebServer","Name":"Web Server","EndPoint":"https://DESKTOP-IJ3N8EK:60668/","State":2,"StatusMessage":"","ExpectedStartupTime":"2020-06-07T16:05:50.4583929+00:00","Info":{"MachineName":"DESKTOP-IJ3N8EK","AdminEndpoint":"https://DESKTOP-IJ3N8EK:60668/admin/endpoints","DataEndpoint":"https://DESKTOP-IJ3N8EK:60668/data"},"Config":{"Port":"60668","FilesLocation":"C:\\ProgramData\\Wolters Kluwer\\ATX 2019 Server\\ATX 2019 Files"},"Actions":{}}}

 

Any ideas? Thank you!!

 

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  • 4 months later...

IT might be late but here is what I did. Your case seems to be a bit different but here is the info:

I had this problem after not using my software for a month and rebooting didn't help. I solved by trying so many things.... I run sfc /scannow from the DOS prompt as admin.

Then, I stopped and started the ATX2018 and 2019 service. Then I restarted both services. I stopped the server service and open the ATX and it worked. I opened the software a couple of times and it worked. I went back to start the "server" service and still worked.  I rebooted and still worked.  I am not sure what solved it but it works now.

The server service seems to be a windows 10 service and I guess didn't allow the ATX services to get to the "server" portion of ATX. 

I was getteing the same ... cannot connect to the server or database... on ATX 2018, 2019 and payroll 2018 and 2019 which gave me an indication that the issue was on the computer and not on the ATX installation, since there are four different installations.

 

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