RHF CPA Posted January 14, 2021 Report Share Posted January 14, 2021 I can't find any posts on this with a search. The 2020 payroll program will not print. I've rebooted, closed ATX Payroll and reopened, selected different clients, selected "All" employees and then just a few of them, but in no scenario will W-2's print. I've re-read the Help screen and believe I am doing everything right. No matter how I get to the print screen, "Print" is grayed out for all printers, and for PDF, and for any form selected, and for any quantity... what am I missing here? Quote Link to comment Share on other sites More sharing options...
RHF CPA Posted January 14, 2021 Author Report Share Posted January 14, 2021 Never mind, tech support solved the problem. Quote Link to comment Share on other sites More sharing options...
Margaret CPA in OH Posted January 14, 2021 Report Share Posted January 14, 2021 But what was the problem? And how was it solved? There may be another on this forum who encounters the same issue. Please share. Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted January 14, 2021 Report Share Posted January 14, 2021 This was a problem last year. I don't use ATX's payroll products but I think it had to do with not checking any boxes to say what you wanted printed. Quote Link to comment Share on other sites More sharing options...
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