ETax847 Posted February 10, 2021 Report Share Posted February 10, 2021 ATX is giving me an error message saying the character limit has been exceeded in the client's last name and the return needs to be paper filed. Does anyone know a work around for this error? Quote Link to comment Share on other sites More sharing options...
jklcpa Posted February 10, 2021 Report Share Posted February 10, 2021 1 Quote Link to comment Share on other sites More sharing options...
TaxCPANY Posted February 10, 2021 Report Share Posted February 10, 2021 If you've got any information returns among the client's documents, do any of those show truncated or abbreviated names or portions of the names? Take your lead from those and ask the client whether they agree with the treatment shown. I've got several clients from cultures that appoint multiple names and so far have found that they're accustomed to using fewer names to fit in -- literally -- with various bureaucracies. 1 Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted February 10, 2021 Report Share Posted February 10, 2021 Look at the Social Security card and just use the first part of the last name or a shortened first name, since the IRS does not care about first names. 2 Quote Link to comment Share on other sites More sharing options...
Catherine Posted February 11, 2021 Report Share Posted February 11, 2021 Everything is tied to the SSN and the first FOUR letters of the surname. So chop it after the first four letters wherever it makes the most sense. Then e-file. Quote Link to comment Share on other sites More sharing options...
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