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Importing K1's - System crashes


Oh Baby!

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I've had this problem with ATX for years. The system just randomly crashes when you try to do basic functions. Importing K1's is  a brutal excercise and the system cannot import more then 2-3 at a time. If a client has multiple K1's doing the import can be a huge pain as the system will crash anytime you try to import more than 2-3 K1's at once. Anyone else experience this? anyone have a solution? my calls to tech support have been completely useless!

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did you turn that into ATX  - that is horrible -Altho I always enter my K-1's manually I do trust imports!

and when you call insist on a higher level tech?

After 4 days I did get one - but too late I needed the return for farm deadline so  3 1/2 hours later it was reentered!

What a waste - very unhappy and looking at options

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