Jump to content
ATX Community

Tried IRS callback and I love it


ILLMAS

Recommended Posts

I didn't know the IRS (PPS) had this feature until yesterday, I requested to be called back and when it was my turn, I missed the 1st call because I was on the phone with a client, 5 minutes later the automated system call me back and I was speaking to an agent.  My call was in regards to a client refund from early February, the agent was very helpful and was practically reading the script given by the head honcho's line by line.

"Tell the taxpayer we are experiencing huge delays because of COVID"

"Tell the taxpayer the service centers are not fully in operations"

"Tell the taxpayer the IRS is trying to do it's best under these unusual circumstances …."

  • Like 6
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...