joanmcq Posted May 10, 2021 Report Share Posted May 10, 2021 Log in & get directed to a page with basically a logout link. Quote Link to comment Share on other sites More sharing options...
jasdlm Posted May 10, 2021 Report Share Posted May 10, 2021 This is a serious question: What does one go to the official ATX site for? I haven't logged in since this forum started. I know this discussion started on another thread ... is there something there I'm missing? Something slick we can look up/access? Sorry to hijack your thread, Joan. I've got nothing on the sign in issue, unfortunately. Quote Link to comment Share on other sites More sharing options...
ILLMAS Posted May 10, 2021 Report Share Posted May 10, 2021 Try using this link to login: https://support.atxinc.com/User/Login.aspx?ReturnUrl=%2fdownload%2fATXProgramDownload Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted May 10, 2021 Report Share Posted May 10, 2021 Working for me. https://support.atxinc.com/User/Login.aspx Quote Link to comment Share on other sites More sharing options...
grandmabee Posted May 11, 2021 Report Share Posted May 11, 2021 On 5/10/2021 at 9:53 AM, jasdlm said: This is a serious question: What does one go to the official ATX site for? I haven't logged in since this forum started. I know this discussion started on another thread ... is there something there I'm missing? Something slick we can look up/access? Sorry to hijack your thread, Joan. I've got nothing on the sign in issue, unfortunately. I only go to their site if I need to rehang an e-file that got hung up. Otherwise I use this site. When I go onto the other community board it sometimes scares me to see some of the questions and answers. 1 Quote Link to comment Share on other sites More sharing options...
joanmcq Posted May 11, 2021 Author Report Share Posted May 11, 2021 I go on because I need support. Got a weird thing with the form you gotta file if the irs disallows your EITC. anyways it won’t let me efile Quote Link to comment Share on other sites More sharing options...
joanmcq Posted May 11, 2021 Author Report Share Posted May 11, 2021 I’m just a little bit tired right now. Just a wee bit. 3 Quote Link to comment Share on other sites More sharing options...
Catherine Posted May 11, 2021 Report Share Posted May 11, 2021 1 hour ago, joanmcq said: I’m just a little bit tired right now. Just a wee bit. Join the club! I am SO done with this tax season. 3 Quote Link to comment Share on other sites More sharing options...
joanmcq Posted May 12, 2021 Author Report Share Posted May 12, 2021 I just tried again and got this..again 1377308\Admin AuthenticationType: UUMS-MFA-RegisteredDevice Logout On a nearly blank white page Quote Link to comment Share on other sites More sharing options...
joanmcq Posted May 12, 2021 Author Report Share Posted May 12, 2021 ILLMAS, your link worked. Thank you! 1 Quote Link to comment Share on other sites More sharing options...
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