Lee B Posted August 11 Report Share Posted August 11 Copied from Business Insider: "The layoffs come as Dell rolls out its new AI strategy. Dell has been trialing AI tools internally since October 2023 and is now putting the plan into action, applying AI across product development, content management, sales tools, and customer service. The tools will make staff more efficient and free up their time for more important tasks, corporate strategy SVP Vivek Mohindra told Business Insider" "Two Dell employees in human resources told BI that layoffs would bring the workforce to under 100,000 people. Given the company had just under 120,000 full-time employees, according to internal data seen by BI in May, tens of thousands of staff are being let go." I really hope that the AI working in product development doesn't hallucinate too much. Quote Link to comment Share on other sites More sharing options...
Catherine Posted August 12 Report Share Posted August 12 Ah, they will "improve the user experience," possibly to non-functionality. 2 2 Quote Link to comment Share on other sites More sharing options...
Patrick Michael Posted August 12 Report Share Posted August 12 McDonald's recently announced that they were scrapping their test of using AI to take orders. Although they did not give a reason, insiders say the system was getting orders wrong. If AI can't handle my order for a Happy Meal, how will work with much more technical issues? 5 2 Quote Link to comment Share on other sites More sharing options...
Medlin Software, Dennis Posted August 12 Report Share Posted August 12 1 hour ago, Patrick Michael said: McDonald's recently announced that they were scrapping their test of using AI to take orders. Although they did not give a reason, insiders say the system was getting orders wrong. If AI can't handle my order for a Happy Meal, how will work with much more technical issues? In our life, FF orders are about 15% wrong. Does not matter if in person, speaker, or app. The one exception is In/Out as they have well known "names" for their off menu / custom orders. Frustrating, that even with an app, where the custom items are selected within the app, those who read the screen/ticket cannot get the order right every time. 1 Quote Link to comment Share on other sites More sharing options...
Abby Normal Posted August 12 Report Share Posted August 12 In a kitchen, especially when they're busy, there's nothing harder to get right than a special order. It disrupts your training and/or slows you down. Robots would be better at it. 1 Quote Link to comment Share on other sites More sharing options...
Medlin Software, Dennis Posted August 12 Report Share Posted August 12 1 minute ago, Abby Normal said: In a kitchen, especially when they're busy, there's nothing harder to get right than a special order. It disrupts your training and/or slows you down. Robots would be better at it. It is an issue at our home because of special desires, and because SWMBO was a M manager for 5 years in our youth. It is only an issue when most/all items are pre wrapped, and they have to make an entirely special item within the time allowed. That is why IN/Out does well, and Wendy's is usually correct, and the item I like at M is usually correct (not prewrapped ever). 1 Quote Link to comment Share on other sites More sharing options...
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