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PAID PREPARER BOX AND EFILE


Marie

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This afternoon, USA is popping up on the paid preparer part of the federal efile form. This morning I created and had no problem, didn't change anything, and this afternoon all the efiles have to get the USA in the foreign country box taken out. I didn't change anything, and I don't know how to fix. Any suggestions???

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I had this same problem last week and ATX did get me an answer via fax.

In the preparer manager -

1 - preparers make sure foreign preparer is not checked

2 - firm make sure the country is blanked out

3 - open your return and and use the utility to enter preparer on form again

I have not had the issue again.

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I had this same problem last week and ATX did get me an answer via fax.

In the preparer manager -

1 - preparers make sure foreign preparer is not checked

2 - firm make sure the country is blanked out

3 - open your return and and use the utility to enter preparer on form again

I have not had the issue again.

But you have to do this on every return that has already been rolled over and not yet transmitted.

ATX changed something that broke what was previously working, and now we have to respond to that.

I realize it is easy to correct on each return and adds about 10 seconds processing time, but it should not have happened at all!

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I had this same problem last week and ATX did get me an answer via fax.

In the preparer manager -

1 - preparers make sure foreign preparer is not checked

2 - firm make sure the country is blanked out

3 - open your return and and use the utility to enter preparer on form again

I have not had the issue again.

Thank you, tkamba.

I was about to go crazy trying to figure that out myself. What a PITA.

And, Ken, I agree. ATX broke something that was fixed, OY! :)

Oh, well, at least it is a "simple" enough fix.

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