Does anyone know of a way to reach someone at ATX / CCH today ? We need to be able to efile (by EoD Monday) and with their services down and no status update, we are getting worried.
The email update from them stated:
"We have already relocated our major processing centers, including the Electronic Filing Center (EFC), so you should see no interruption in e-filing or in the availability of the Customer Support website as we complete the move."
But obviously that was not accurate. It appears that efile and the support site (http://support.atxinc.com) are down.
ATX Server
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Does anyone know of a way to reach someone at ATX / CCH today ? We need to be able to efile (by EoD Monday) and with their services down and no status update, we are getting worried.
The email update from them stated:
"We have already relocated our major processing centers, including the Electronic Filing Center (EFC), so you should see no interruption in e-filing or in the availability of the Customer Support website as we complete the move."
But obviously that was not accurate. It appears that efile and the support site (http://support.atxinc.com) are down.
Any advise or info would be appreciated.
-Dan