joneslaw

while I wait 20 minutes for a return open, I'm having a good time reading these threads on my laptop. I'm sitting in my office late on a Friday night, getting 1/10 the amount of work done I could get done b/c I'm ALWAYS WAITING. I HATE ATX,

I have been getting solicitations left and right from my old provider, ProSeries. I am seriously thinking about going back. This year with ATX has made my life a living hell and the customer (non)service has been ridiculous. The fact that you get a recorded message pointing you to the website and then hanging up on you was bad enough, then when you do get through after two hours on hold, they tell you they are working on it. Really? Even if they give me next year's program for free, I'm not sure if I want a free headache.