Catarina
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Posts posted by Catarina
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I've got 2 returns that have been stuck in validated status for a few days. "My ATX" advises us to synchronize our returns and that will fix the problem. I've done that and no change resulted. I just called tech support and they're aware of the problem and are working on it. This has been a frustrating season in many ways with ATX.
I've had a return stuck in "Validated" since 2/16.
I've synched, sent logs, waited on hold, faxed.
Tech support (many different people, none can spell ) tells me the return should show up as accepted (yes, but it DOESN'T), there is no such efile, I just need to sycnchronize, etc.
I know the return was accepted. What if I just leave it in the efile manager forever? Anyone?
Thanks
CRB
Stuck in Validated Status
in E-File
Posted
thanks very much.
crb