Lucho Posted January 17, 2008 Report Share Posted January 17, 2008 I was trying a E-file a transmission test but received a message error that says I am not authorized to transmit. Do I have to call for an unlocked code before transmitting the first time or is something wrong with my product. ( I ordered 1040 office) Thank you again. Quote Link to comment Share on other sites More sharing options...
Mel in Hawaii Posted January 17, 2008 Report Share Posted January 17, 2008 I am not 'in the know' but I believe I have read others have had to call and get their CC number setup on file so they could transmit. You will need to call support. Quote Link to comment Share on other sites More sharing options...
JACKSORH Posted January 17, 2008 Report Share Posted January 17, 2008 I had the same problem efiling my return so a contacted technical support and they told me that I needed a credit card on file and they also gave me another code to run the program. It finally worked for me but it took 24 hours. I assume they did work out the bugs for e-filing the return. I was suppose to get a call from a tech but never did. All is well that ends well. Good luck Quote Link to comment Share on other sites More sharing options...
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