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Showing content with the highest reputation on 12/07/2024 in Posts

  1. Why ooh why would you delete data? I get it, some of us, especially longer in the tooth, try to save drive space. The days of tiny drives and drive space issues are decades ago gone. Deleting for security reasons? Sure, but if security is a concern, then an overall solution is likely better. Deleting to rid a computer? Indeed, there are tools for wiping drives, but I prefer to physically destroy them. With the above said, even today, a customer asked me how to delete data. I do not offer such a function, as within a few minutes of offering one, someone would be asking how to undo, or if I had a copy of their now deleted data I can give to them. If replacing computer/drives on a regular basis, restoring from backups, your machine would likely not have any old data on it (passed the retention timeline). For my software, I strongly remind to make monthly backups, offer free secure online backup storage, and have TWO separate on local drive locations for alternate data. One alternate location is easily found by the user and is saved every program close. This is a good one to use if there is a power outage. I also create what I call a "rescue" backup, stored in a location which likely will help when a computer "expert" helps out a customer and deletes their live data. It is also in a location which Windows backup includes, by default, as another means to help those who do not backup well, or at all. While I am all for the what you are not required to have cannot be used against you, as a software dev, zero harm to me comes from not offering any sort of mass delete function, and much harm can come to me - even if only being blamed for not preventing silly human error - if I were to offer such an option. Another example. A customer is currently trying to blame me for their issue of incorrectly moving/copying files. They are trying to blame me for commands they use outside of my software. The issue is their method has caused the deletion or remove of one of their data files, and they are insisting the software caused it, even though I have actual hard proof they caused the issue. This is a total waste of time, and I only can lose a customer and reputation, even though I did nothing wrong. And this is for something I do not even offer... so there is no way in you know what I will ever build in a function to delete unused data.
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