CdogTdog

After installing new update this am, if I now want to discard a form in 1040 and save, the software now just locks up.

Garbage. Every day something new. Garbage.

I had other kinds of errors and errors opening rolled over returns has been a common issue. Before 12.5 it was due to the program "timing out" before the return opened.

Try this. I am able to open my roll over returns now. Worth a shot.

If you upgraded to 12.5 and are stil unable to open a rolled over return by simply clicking on it try this.

go to c:program filescch small firm servicesatx2012

scroll down and double click on " sfs.max.rolloverservice" (application) or right click then hit "open"

then immediately double click the return you are trying to open. it has worked for two returns for me so far. hope it helps.

I have been an atx user since 2001. I have NEVER seen so many problems. It is wasting my time, I am unable to complete projects, I have to re do work, in addition to starting and restarting the program. Thankfully I see many people with these same problems. I am now getting "an application update has been applied to the network" and I have to shut down my software and restart in several times a day. I also get this happening doing something as simple as trying to attach a client letter. Problem is I am not on a network and I am current with all updates.

After downloading 12.5 (which took about 30 minutes) I STILL am unable to rollover prior year returns. In order to complete these I have to re-enter data and start a brand new return which again is taking extra time.Try doing this with a large corporate return with lots of fixed assets. Call customer service? that's a joke, 30 min wait times, and I just give up. Emails not returned. Program is costing me time and money. What do you think atx cch will do to compensate me for these problems??? Nothing. Next year i am going with Lacerte. Garbage.