MrTom

Well I'm already into the process of Backup and Restore, I have too much time invested into this to try another avenue of restore. The new comp has a 3.33GHz Core i3 and it takes about 1.5 to 2 seconds per payer to restore. It almost seems like it's getting exponentially longer as it slowly reaches to the end of the 1576 payers. This software definitely has optimization bugs they need to work out. A process that should take 5 minutes max will probably be around 14-16 hours. EDIT: It finally completed!! Yay.. I think this program would do well on a 10GHz computer.

Well did that backup process that took about 12 hours to a new folder, so hopefully it backed everything up. During the restore process I'm getting a lot of popups to replace an existing payer named ''. Nothing named, just empty quotes. After the first 30 presses of Skip, I just decided to press Replace All since there's no Skip All option, and it was only at around 100 out of 1576. A way waste of my time pressing a Skip button for 30 minutes straight. But it looks like items are populating in the returns window. It's just mind boggling how long it takes to restore 454MB of data!!

I did a "backup" yesterday. Well this is the 2nd time I had to transfer my customer's data from the old comp to a new comp. The old comp is very very very slow. Took about 12 hours to run the backup process. The backup folder is only 456MB, where as the folder in the All Users-AppData... is 1.24GB. The bulk of the data in the AppData folder is in the "Formset" folder. It has 1430 items at 1.24GB. My newly backed up "Formset" has only 435 items at 454MB. The AppData folder seems to have a lot of duplicates items in the "Formset". So hopefully restoring from the newly backedup folder will have everything. It kind of worried me when the backup process mentioned about only backing up items that were changed since the last backup. :/ I'm in a time crunch here, and everything I do with this software takes a very long time, even just updating the forms.

But would if your old computer is not functioning anymore, hence the purchase of a new computer. Anyone found a way to do this? 2008 to 2010 worked perfectly to just copy over the whole ATX#### directory in program files. But this version is alltogether different, even installs different too.

Was just trying to research this issue too. Moving the program from an old computer to a new one. From XP to Win 8 64. So far the "Restore Returns" seems to be working okay. I copied the Backup folder from "c:documents and settingsall usersapplication datacch small firm servicesatx2012backup" to "c:programdatacch small firm servicesatx2012backup". Installed atx2012 on Win 8 64. Downloaded the latest update patch and installed. Ran the program and selected "Restore Returns" and checked all items. Because it says it backs up all the data automatically everytime a return is closed. So hopefully that location has the latest copies. EDIT: The Restore process is very very slow. I think it'll take about 2 hours to restore the information. Also I ran into a lot of popup questions about overwriting people, payers, and companies. There was no previous existing data. What gives. What a lame program. Takes way way too long just to restore 1600 items. EDIT2: After the restore was done, the program was stuck in an enless CPU usage cycle of 20%-30%, and was non responsive. I tried to give it 10 minutes, but then I had to kill the process.