Hi,
My company supports the IT for an accounting firm. They use a Remote Desktop Server (RDS) that all users log into and to run their various accounting programs. They have successfully used Payroll 2017 and previous versions on the RDS without any issues. However it appears that the the 2018 version does not allow multiple users on the same computer (the very nature of a RDS) to use the program at the same time. I can't find anything in the literature to say it will work or won't.
We've been on calls with technical support but we can't get a definitive answer and the hour+ on-holds waiting to talk to support aren't helping. Does anyone have any experience, good or bad, with Payroll 2018 on an RDS?
Thanks,
Jason
