Here is part of our chat, which ATX sent me to confirm my visit:
Product: ATX
Issue Summary: Telling me "we'll let you know" is really not an answer I can plan with. What is the ETA for restoring normal ATX functionality?
Issue Resolution: Unfortunately, we do not have a specific timeline for when we expect service to be fully restored and we do apologize. For the latest updates, please check our corporate Facebook page and Twitter account.