Hi All,
We are facing two issue with ATX Software
1) We have a Server and users and we are getting an error message very often "can't connect to the Server retry" After we try so many time it will work
any one experiencing this issue or any solutions
2) On the Last Day on wards , Return Manager and E file Manager showing the same number of return
Normally Return manager will show all the return and the E file manager will show each return we e filed ( if we have multiple state , each state will count as return there)
In short we have duplicate returns on the Return Manager and if we delete or change any return both return will reflect the change
Waiting for the Tech support help to resolve the issue