Why can't the help desk fix anything? I have called with the same problem (ATX not connecting it ifirm) 4 times and the problem keeps reappearing. Is anyone else having a problem with the help desk fixing problems and they reappear. I asked for a supervisor, and they hung up on me twice and left me on hold for at least 45 minutes. I finial just hung up. Does anyone know the address or phone number at corporate? I have already sent a letter to Norway and will call them tomorrow. I am a new customer and have already told other CPA's not to buy this product. My customer experience has been very bad.
Why can't the help desk fix anything?
in General Chat
Posted
Why can't the help desk fix anything? I have called with the same problem (ATX not connecting it ifirm) 4 times and the problem keeps reappearing. Is anyone else having a problem with the help desk fixing problems and they reappear. I asked for a supervisor, and they hung up on me twice and left me on hold for at least 45 minutes. I finial just hung up. Does anyone know the address or phone number at corporate? I have already sent a letter to Norway and will call them tomorrow. I am a new customer and have already told other CPA's not to buy this product. My customer experience has been very bad.