I TOO AM HAVING THIS PROBLEM, BUT I GET AN ERROR MESSAGE ABOUT THE SERVER. IT TELLS ME TO TRY AGAIN OR CALL TECH SUPPORT. I WILL CHECK AGAIN AFTER 5:00PM AND SEE WHAT HAPPENS. IM JUST RELIEVED THAT IM NOT ALONE WITH THIS PROBLEM, THANK GOODNESS FOR THIS SITE TO HERE FROM OTHERS. THE CHANGES THIS YEAR HAVE MADE ME VERY NERVOUS ABOUT MY SOFTWARE. SUE A.