For those you may be interested: After not being ever able to get a live person for customer support in under 30 minutes and never getting an approriate answer to a tech support email (if they answered at all), we are planning to switch to another provider for 2008. We are in New York State. I cannot get an adequate response to NY form error issues. ATX choose not to support efile of entity returns in NY again this year. If anyone would like further information, I will be happy to provide it. You can be sure that we will not be switching to a CCH product.
