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Fee Collect & Client Letter


indyscott

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When I use Fee Collect, the Federal Refund amount in the client letter comes up as "$0". When I edit the client letter, it shows a paragraph for Bank Product, and the refund amount is set as "Bank Product Proceeds".

I can edit it to insert the correct amount of the refund in the letter, but I don't understand why it isn't getting the refund amount from the variable in the master letter form.

Has anyone else experienced this & figured it out?

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