MargaretMort Posted February 25, 2009 Report Share Posted February 25, 2009 I just wanted to say what a positive experience I had with Support. I called about the glitch with standard/property tax and not only was I connected to a live person immediately, I learned about the problem. I missed the topic that came in ahead of my question so I wasn't already aware. All in all, support was quick and I was pleased. Good to have something working as it should. Quote Link to comment Share on other sites More sharing options...
L.S. Posted February 25, 2009 Report Share Posted February 25, 2009 I am having the same problem - will they be fixing this? is there a new update yet? Thanks I just wanted to say what a positive experience I had with Support. I called about the glitch with standard/property tax and not only was I connected to a live person immediately, I learned about the problem. I missed the topic that came in ahead of my question so I wasn't already aware. All in all, support was quick and I was pleased. Good to have something working as it should. Quote Link to comment Share on other sites More sharing options...
michaelmars Posted February 25, 2009 Report Share Posted February 25, 2009 glad you had a nice conversation but are they going to make the fix timely? Quote Link to comment Share on other sites More sharing options...
imjulier Posted February 25, 2009 Report Share Posted February 25, 2009 I did this yeaterday in a client's return and it worked fine. What seems to be the problem? Julie Quote Link to comment Share on other sites More sharing options...
MargaretMort Posted February 25, 2009 Author Report Share Posted February 25, 2009 Apparently there was a glitch in the update today and they had to fix it, once they were told about it. I just efiled the return so it was fixed as of 5:37 CST. Don't know when it actually was fixed, just glad it was. MM Quote Link to comment Share on other sites More sharing options...
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