Haven't been able to print with proseries all season, they post the usual bs response that its our computers. Its a 32bit issue, I have 64 bit, so then its a 64bit issue but with a different fix than the 32bit fix they posted. You all know the drill, its your system, its your anti-virus, its another program causing it. Then they log into mine and say, wow you could run nasa with your equipment. Now finally 3/9 they state that they tracked the issue as a microsoft issue and microsoft will have an update 3/19. Luckily i have been able to print to pdf and then print.
Bottom line, all software is having issues this year and customer service is just "cover out butts" service.
By the way, even lacerte which i also use isn't calculating the 8990 which is holding up all of our real estate returns. I think we sent out about 50 of our 2000 returns. Biggest issue will be a very busy summer and lack of cash flow now.