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990 e-file issue


JJStephens

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I have previously filed several 990s without any difficulty. However, two that I filed yesterday and today were rejected with this error notice:

If Form 990-EZ Part V Line 43 checkbox is not checked then neither SSN nor PTIN of the Preparer nor EIN of the

Preparer Firm can be provided.

Part V Line 43 was not checked so that means I should not include my SSN, PTIN or EIN. I did not enter any of those items (they are automatically supplied by the software). When I look at the paper copy (via the peek function) none of those numbers appear in the signature block. I have spent an hour trying without success to figure out how to suppress those numbers from the e-file. I tried deleting them from my preparer data but the software will not let me exit that screen if those numbers are not entered.

Does anyone have any idea what to do in this situation?

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