Steve M Posted February 2, 2012 Report Share Posted February 2, 2012 Last year I used fee collect for this client. This year it is just direct deposit. I have set up the e-file info correctly, but I get a message telling me that Error: The account number entered in bank information section must be a account number for the lending bank, not the tax payers bank. Hit the restore button to return to the standard bank account. I have switched to direct deposit and do not see any reset button. Any one have any ideas. I have tried 3 times to access customer service and the webpage is down as well. This reminds me of years past when the service was non-existant. I wonder what's going on with ATX? Steve M Quote Link to comment Share on other sites More sharing options...
Jack from Ohio Posted February 2, 2012 Report Share Posted February 2, 2012 Remove the FeeCollect form(s) Quote Link to comment Share on other sites More sharing options...
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