Brendan

I feel the same conflict. I don't want to jinx myself but this has been the smoothest tax season yet on ATX. I was not even considering renewing a couple of months ago and really don't appreciate CCH's attitude but now I'm considering renewing. We'll have to wait and see how bad they are going to stick it to us with price increases - last year was downright insulting.

I had a similar problem and it ended up being a problem with a file called ccapp.exe which is a Norton Internet Security file. The fix was to open NIS personal firewall - click configure - click programs tab - in the Manual Program Control Listbox look for the program Microsoft Generic Host Process for Win32 Services, and change the Internet Access setting to "Permit All." Click OK and reboot the computer. If this doesn't cure your problem you need to determine which application is using up the virtual memory. You can use the task manager in Windows and it will show you exactly what each application is using in virtual memory.