TaxMaster

I was just on the Guardian Tax Solutions website. They are back online. It seems they were making some big changes to the site. I do not know why many of you think that Guardian is affiliated with TRX. They are not. I cannot tell you why TRX site was down but I can say that I did hear through the GRAPE VINE or should I say that a little birdy told me that TRX lost the contract with their software company they sell. I do know that they will be losing a lot of business because they do not have very good customer service. One thing I can say is that Guardian has been there for me. I also heard from my little birdy that they are going to be offering a new software product. We will see what that is soon. Guardian says that their website is the least of their worries. They are focusing on customer service and tech support. They want their customers to be as happy as possible. I agree to that because that is why I am now a customer of them for life. They also said that they want people to know that they are wanting your comments. The new website has been launched and not all of the links are available but they are up. www.guardiantaxsoftwares.com I hope this helps for some of you that are a little QUEEZY! J-

I am posting this discussion because I would like to know all of the companies that you all have used. I want your opinion about them as well. We will use a 1 - 10 scale. 1 being the lowest and 10 being the highest (THE BEST) TRX - 2 Guardian Tax Solutions - 9 ...... You give the company and the number. I hope this works.

Oh and I also found out that TRX and Guardian are competitors not affiliated in any way!

I am a Drake Customer and I recently purchased the software from Guardian. I was dealing with a guy named Arnie. I was not too satisfied with the way he explained anything to me but I spoke to another gentleman by the name Jon Smith. He gave a great exp and I was very satisfied. I purchased from Jon and he called me the next week to ask if I had any further questions. He was very nice and I really loved the follow up call. He also explained that they will be offering many more software options in the coming year. They have really big plans for their company. They are a newer company but they seem to be fine to me. I will be using them from now on. I get great service along with a cheaper price. I paid 699. for DRAKE SOFTWARE! I used to pay almost 1200. dollars. I will say that I am more happy now than I have ever been. I too have called Drake to verify that Guardian Tax Solutions is legit and that they are authorized to sell the software and I was told that they were. I know that I am happy so you should be too. They treat me with the utmost respect. They are actually doing something else to their website. I went there today and not there. We will see what the new site looks like when it is up. I heard that they are trying to fix the reputation issues. They want people to feel safe. I got that from Jon. He would not be too specific but that is their business. They may have a price surprise or something LOL I HOPE SO! Too all of you looking at purchasing Guardian's Products you will not be unsatisfied. I am happy so should you be. I RECOMMEND THEM TO ANYONE AND YOU ARE WELCOME TO CALL ME FOR A WORD. JUST REQUEST MY NUMBER VIA EMAIL [email protected]